Frequently Asked Questions

Everything you need to know about shopping with Artxtra.

How can I track my order?

Once your order has shipped, you will receive an email confirmation with a tracking number and a link to monitor your package's journey in real-time.

What is Artxtra's return policy?

We offer a 30-day return window for all unworn and unwashed items with original tags attached. Simply visit our returns portal to initiate a domestic return or exchange.

Do you ship internationally?

Yes, we ship to over 50 countries worldwide. Shipping costs and delivery times vary by location and will be calculated automatically at checkout.

How do I know which size to choose?

Each product page features a detailed size guide with specific measurements. If you are between sizes, we generally recommend sizing up for a more comfortable fit.

What payment methods do you accept?

We accept all major credit cards (Visa, Mastercard, American Express), PayPal, Apple Pay, and interest-free installment options via Klarna and Afterpay.

Are your materials sustainably sourced?

At Artxtra, we prioritize ethical manufacturing. 80% of our current collection is made from organic cotton, recycled polyester, or deadstock fabrics to reduce our environmental footprint.